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KlickIt Apps Support

Welcome to the KlickIt Support Center! We’re here to assist you with any questions or issues related to our iOS applications:

  • KlickIt Parent App
  • KlickIt Teacher App
  • KlickIt Student App

Our apps are designed to enhance communication and streamline educational management for parents, teachers, and students.

Frequently Asked Questions (FAQs)

General

How do I download and install the KlickIt apps?

Visit the App Store on your iOS device, search for "KlickIt Parent," "KlickIt Teacher," or "KlickIt Student," and tap "Download" to install the app.

What are the system requirements for the KlickIt apps?

Our apps require iOS 12.0 or later and are compatible with iPhone, iPad, and iPod touch devices.

How do I reset my password?

On the app's login screen, tap "Forgot Password" and follow the instructions to reset your password.

KlickIt Parent App

How can I track my child's school bus in real-time?

The KlickIt Parent App provides real-time GPS tracking of school buses, allowing you to monitor your child’s journey for enhanced safety.

How do I receive notifications about my child's attendance and school events?

Ensure that push notifications are enabled in your device settings for the KlickIt Parent App to receive timely updates on attendance, events, and other important information.

KlickIt Teacher App

How can I manage student attendance using the app?

The KlickIt Teacher App allows you to mark period and class attendance, view attendance history, and manage student presence efficiently.

Can I access my daily timetable through the app?

Yes, the app provides an updated daily timetable, helping you stay organized with your class schedules.

KlickIt Student App

How do I submit assignments through the app?

The KlickIt Student App enables you to submit assignments online, access learning materials, and participate in live class sessions.

Can I view my academic timetable on the app?

Yes, students can access their weekly timetables, curriculum details, and stay informed about upcoming classes and events.

Troubleshooting

  1. Ensure your device meets the minimum system requirements (iOS 12.0 or later).
  2. Check for app updates in the App Store and install the latest version.
  3. Restart your device and try opening the app again.
  4. If the issue persists, contact our support team for assistance.
  1. Verify that notifications are enabled for the app in your device settings: Go to Settings > Notifications > KlickIt App > Allow Notifications.
  2. Ensure your device is connected to the internet.
  3. Log out of the app and log back in.
  4. If the problem continues, reach out to our support team.

Contact Support

If you need further assistance, please contact us:

  • support@infoneysolutions.com
  • +254114877565 / +254794911255
  • Along Garden Estate Road, Mukima Drive, Suite 007A
  • Monday - Friday: 08:00AM - 17:00PM
    Saturday : 08:30AM - 13:30PM

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KlickIt Edsuite is a cloud-based platform that streamlines educational management, offering tailored logins for administrators, teachers, students, parents, and transport managers for easy access and use.

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Contact Address

  • Along Garden Estate Road, Mukima Drive, Suite 007A
  • 0794911255 / 0786270081
  • info@infoneysolutions.com
  • 08:00 -17:00
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